by Paul R. Timm : Customer Service: Career Success Through Customer Loyalty (6th Edition)

ISBN : #0133056252 | Date : 2013-04-15

Description :

PDF-4452a | Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition features more on social networking, trustability, and customer service trends. In… Customer Service: Career Success Through Customer Loyalty (6th Edition)

Customer Service: Career Success Through Customer Loyalty (6th Edition) by by Paul R. Timm

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